If you are contacted by a seller who cannot meet or speak to you, and asks you to send them an email to communicate further, it is most likely to be a fraudulent scammer.
Here is an example:
We always recommend you attempt to speak with the seller over the phone and plan an inspection.
If you are unsure whether message is a scam, please phone our Customer Service Team on 13 72 53 (13 SALE) for advice or send an email to email@example.com
If you are engaged in any ongoing correspondence with a suspicious seller, we urge you to exercise caution; do not provide any personal or financial information or part with any money in advance of taking possession of the goods.
If you think you have seen a scam or have been scammed by a buyer or seller, you can contact the Australian Competition and Consumer Affairs Commission:
- by phone on 1300 302 502; or
- by an online report by following the links on www.scamwatch.gov.au
- you can also report online fraud to Australian Government via the website http://www.acorn.gov.au/
- we also recommend that you sign up for the Stay Smart Online email alerts https://www.staysmartonline.gov.au/alert_service/subscribe