‹ Back to Previous Page Help for Sellers Help for Buyers Online safety and FAQs Owners & Members Related articles How do I add my VIN to my ad? What is PrivacyProtect? How do I contact bikesales? How to prepare when meeting buyers My ad has been approved but I can't find my bike online bikesales Help for Sellers Selling Tools Topping up your PrivacyProtect credit Rikki-Lee 26 May 2021 03:56 Follow PrivacyProtect is a service offered by bikesales to help keep your personal details safe online by hiding your phone number from buyers. PrivacyProtect provides you with a pre-paid virtual phone number that will be displayed on your advert. Any buyer that rings the number will be diverted to your designated personal number without them ever seeing your actual number. Below, we have outlined the easy steps to help you top up your PrivacyProtect balance. To top up your PrivacyProtect balance via desktop Sign in to your bikesales account Hover the mouse over your name in the top right corner and Select Manage Ads from the drop down menu. Next select the Improve your ad tab. Under the PrivacyProtect heading, select Learn More. This will take you to the PrivacyProtect page where you can select Top Up to add more funds to your PrivacyProtect account balance. To top up your PrivacyProtect balance via the bikesales App Go to the bikesales App and select the Account tab located at the bottom of your screen. Sign into your account (if you haven’t already). Tap the Sell tab located at the bottom of the screen. Then select Manage my ad Next, tap on the phone Edit button, and scroll down until you see the 'PrivacyProtect' section, and tick the Top-up for $20 box Then scroll back to the top of your screen and tap on the Cart (1) button at the top right corner of the page which will take you to the payment screen. Tap on Pay Now Select your preferred payment method and tap on Pay Now Related articles: What is PrivacyProtect? How to prepare when meeting buyers Related articles How do I add my VIN to my ad? What is PrivacyProtect? How do I contact bikesales? How to prepare when meeting buyers My ad has been approved but I can't find my bike online Facebook Twitter LinkedIn Have more questions? Submit a request Comments Article is closed for comments.