My number has been locked

Your number may have been locked for a few reasons.

An invalid access code may have been entered when unlocking the seller’s number, your access code may have expired (this will happen after 5 minutes) or you have exceeded the number of seller’s details you can view in one session.

These measures are in place to help protect both buyers and sellers on bikesales.

To unlock your number, please contact our customer service team here.

Any information on this page is provided as a guide only. It is not professional or expert advice and is not a substitute for such advice. The content may not be appropriate, correct or sufficient for your circumstances and should not be relied on as the only reason you do or don’t do anything.
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