Help for Sellers

• What types of adverts are available on bikesales?
• What should I know before selling my bike?
• Do I need a roadworthy certificate to sell my bike?

• What is PrivacyProtect?
• How can I upgrade my ad?
• How can I 'showcase' my ad?

• Video upload rules
• I've logged in but I can't see my ads?
• Why isn't my ad published online?
• What is a VIN?
• Why can't I advertise my bike as 'Ride Away'?
• How to choose the right photos for your ad

• ★ I’ve sold my bike. What do I need to do next?
• How do I remove my ad?
• How do I edit and update my ad?
• How do I temporarily remove or pause my ad?
• How do I reactivate or extend my ad?
• How do I edit the year or badge of my bike?

• Ways you can improve your Ad Performance
• How to check your Ad Performance

• ★ Selling a bike under finance

• Safety tips for sellers

Help for Buyers

• ★ How do I contact a seller?
• Safety tips for buyers
• My number has been locked
• What do I do if a seller seems suspicious?

• How do I save a search?
• Saving bikes and viewing your 'Saved Bikes' list
• What are Special Offers?

• Should I purchase a BikeFacts report?
• Should I purchase a RedBook Inspection?
• Buying a written-off vehicle
• How do I delete a saved search or saved bike?

• Buying second-hand amid COVID-19
• Buying a bike interstate

General FAQs

• I'm a Dealer, how do I sign up / create an account?
• Learner Approved Motorcycle Scheme (LAMS)
• Contact bikesales
• My account is missing my ad/saved bikes, I logged-in using the Apple option
• I can’t see my ad or saved bikes in my account

• ★ Suspicious SMS from a buyer
• PayProtect outside carsales network
• Scam buyers asking you to pay freight costs
• Suspicious Email enquiry from a buyer
• How does bikesales keep me safe online?
• Phishing Scams and How to tell if an Email/SMS is really from bikesales

Owners & Members

• How to become a bikesales member
• How can I change the email on my account?
• I forgot my password. What can I do?
• How do I change my password?
• How to create a strong password
• How do I deactivate my account?