Help for Sellers

• How should I price my bike?
• What types of adverts are available on bikesales?
• What should I know before selling my bike?
• Do I need a roadworthy certificate to sell my bike?

• What is PrivacyProtect?
• How can I upgrade my ad?
• How can I 'showcase' my ad?

• ★ I've logged in but I can't see my ads?
• How can I reorder the photos in my ad?
• How do I create an ad?
• Video upload rules
• Why isn't my ad published online?
• What is a VIN?

• ★ I’ve sold my bike. What do I need to do next?
• How do I edit the price?
• How do I remove my ad?
• How do I edit and update my ad?
• How do I temporarily remove or pause my ad?
• How do I reactivate or extend my ad?

• Ways to improve your ad performance
• How to check your Ad Performance

• Government Charges
• How to sell you bike remotely
• Safe selling during COVID-19
• Selling a bike under finance

• How to prepare when meeting buyers 
• Safety tips for sellers

Help for Buyers

• ★ What can I do if the seller doesn't respond?
• ★ How do I contact a seller?
• What to do on a test drive
• How do I inspect a used bike for sale?
• What should I do if an ad doesn’t seem quite right?
• My number has been locked

• How do I check the history of a bike?
• About email and notification alert preferences
• How do I save a search?
• Saving bikes and viewing your 'Saved Bikes' list
• How do I delete a saved search or saved bike?

• Stolen Vehicles
• Buying a bike with finance remaining
• Should I purchase a BikeFacts report?
• Should I purchase a RedBook Inspection?
• Buying a written-off vehicle

• Inspections & Test Driving
• Safe buying during COVID-19
• Buying a bike interstate
• Safety tips for buyers

Online safety and FAQs

• I'm a Dealer, how do I sign up / create an account?
• Learner Approved Motorcycle Scheme (LAMS)
• How do I contact bikesales?
• My account is missing my ad/saved bikes, I logged-in using the Apple option
• I can’t see my ad or saved bikes in my account

• ★ Suspicious SMS from a buyer
• Safety tips for buyers
• Safety tips for sellers
• Anti-social contact from a buyer or seller
• PayProtect outside carsales network
• Scam buyers asking you to pay freight costs

Owners & Members

• How to download the bikesales app
• Becoming a member on bikesales
• How can I change the email on my account?
• I forgot my password. What can I do?
• How do I change my password?
• How to create a strong password