Help for Sellers

• I've logged in but I can't see my ads?
• My ad has been approved but I can't find my bike online?
• Ways you can improve your Ad Performance
• How to check your Ad Performance
• How to choose the right photos for your ad
• Why isn't my ad published online?

• PayProtect FAQs
• What is PrivacyProtect?
• What is a VIN?

• ★ I’ve sold my bike. What do I need to do next?
• ★ Selling a bike under finance
• Video Rules
• What types of adverts are available on bikesales?
• Why can't I advertise my bike as 'Ride Away'?
• What should I know before selling my bike?

Help for Buyers

• PayProtect FAQs
• Should I purchase a BikeFacts report?
• Should I purchase a RedBook Inspection?
• What is an Email Alert and how do I set one up?
• How do I save a search?
• Saving bikes and viewing your 'Saved Bikes' list

• ★ How do I contact a seller?
• Buying second-hand amid COVID-19
• Buying a bike interstate
• My number has been locked
• I'm looking for a specific brand/model bike?
• Buying a written-off vehicle

Account Related Questions

• My account is missing my ad/saved bikes, I logged-in using the Apple option
• I can’t see my ad or saved bikes in my account
• How can I change the email on my account?
• I forgot my password. What can I do?
• How can I change my password?
• How do I view or reply to messages?

• I'm a Dealer, how do I sign up / create an account?
• Learner Approved Motorcycle Scheme (LAMS)
• Contact bikesales

Protecting Yourself Online

• Safety tips for sellers
• Safety tips for buyers
• What do I do if a seller seems suspicious?
• How to create a strong password
• How does bikesales keep me safe online?
• How do I report a scam?

• Scam buyers asking you to pay freight costs
• PayProtect outside carsales network
• Suspicious SMS from a seller
• Suspicious SMS from a buyer
• Suspicious Email enquiry from a buyer
• Phishing Scams and How to tell if an Email/SMS is really from bikesales