How do I report a scam?

If you see an ad that is suspicious or receive an email or SMS that you believe to be a scam, we highly encourage you to report these to the bikesales Trust & Safety team so they can investigate and give advice on how to stay protected. 


Reporting a suspicious ad 

If you do notice that an ad does not look quite right you can report it. Select the Report/Report this ad button on the ad in question. A pop up box will appear on your screen asking you for some further details about the ad you wish to report.


Reporting a scam email or SMS 

If you receive a suspicious email or SMS, the first thing to do is contact our customer care team here. Make sure to include screenshots of the scam message. Our team will investigate the message and advise you on its validity. 


Australian Government Websites 

  • Contact the Australian Competition and Consumer Affairs Commission (ACCC) on 1300 302 502 
  • Report a scam through Scam Watch 
  • You can also report online fraud to the Australian Government via ReportCyber 
  • Sign up for the Stay Smart Online email alerts 



Related articles: 

Safety tips for sellers  
Safety tips for buyers 


Any information on this page is provided as a guide only. It is not professional or expert advice and is not a substitute for such advice. The content may not be appropriate, correct or sufficient for your circumstances and should not be relied on as the only reason you do or don’t do anything.
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