I can’t see my ad or saved bikes in my account

We have recently changed our login page to include additional options such as Facebook, Google and Apple.

If you have an account and you can no longer see your ad or saved bikes, you may be logged-in with the wrong account. Signing in with the Facebook, Google or Apple buttons may have created a new account, instead of logging you in to your existing account.

To get back to your original account, please logout, then log back in using the button ‘Continue with Email’. You’ll then need to provide the original email address you supplied along with your password.

If you have any further questions please contact our Melbourne customer service centre



Any information on this page is provided as a guide only. It is not professional or expert advice and is not a substitute for such advice. The content may not be appropriate, correct or sufficient for your circumstances and should not be relied on as the only reason you do or don’t do anything.
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